Terms and Conditions for Pressure Washing Crystal Palace
Welcome to Pressure Washing Crystal Palace. These Terms and Conditions govern your use of our services. By engaging with us, you agree to abide by these terms.
1. Services Provided
We offer professional pressure washing services for residential and commercial properties in the Crystal Palace area. Our services include, but are not limited to:
- Exterior house washing
- Driveway and patio cleaning
- Deck and fence restoration
- Gutter cleaning
- Graffiti removal
2. Booking and Scheduling
Booking: Appointments can be scheduled via phone or our online booking system. We strive to accommodate your preferred dates and times.
Rescheduling and Cancellations: If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Payment Terms
Payment is due upon completion of the service unless prior arrangements have been made. We accept various payment methods, including cash, credit/debit cards, and electronic transfers.
Prices are based on the size of the area to be cleaned and the level of cleanliness required. Additional services may incur extra charges.
4. Access and Property Protection
Clients must ensure that our team has clear access to the areas to be serviced. We are committed to protecting your property and belongings during the cleaning process:
- Covering outdoor furniture and plants
- Using protective mats and barriers where necessary
- Ensuring all doors and windows are secure
Any specific instructions regarding property protection should be communicated prior to the service.
5. Client Responsibilities
Clients are responsible for:
- Providing accurate information about the property and areas to be cleaned
- Removing any valuables or sensitive items from the work area
- Ensuring pets are secured and safe during the service
Failure to meet these responsibilities may result in additional charges or rescheduling.
6. Liability and Damages
While we take utmost care to prevent any damage, Pressure Washing Crystal Palace is not liable for:
- Pre-existing damages or weakened structures
- Items not removed by the client
- Undetectable issues that arise post-service
We carry insurance to cover accidental damages caused directly by our services. Any claims must be reported within 24 hours of service completion.
7. Service Limitations
Our services are designed for specific surfaces. We are not responsible for:
- Surfaces that are not suitable for pressure washing
- Deep-seated stains requiring specialized treatments
- Weather-related delays or cancellations
In cases where our services are not suitable, we will inform the client and may refer alternative solutions.
8. Warranty and Satisfaction
We strive for complete client satisfaction. If you are unhappy with our service, please notify us within 48 hours. We will address the issue promptly and may offer a re-service or refund as appropriate.
Our warranty covers the quality of cleaning provided, ensuring that the agreed-upon areas meet our high standards.
9. Privacy Policy
We respect your privacy. Any personal information collected during the booking and service process is used solely for service provision and will not be shared with third parties without your consent.
For more details, refer to our detailed Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Crystal Palace is located. Any disputes arising from these terms will be resolved in the appropriate legal venues within this area.
11. Amendments to Terms
Pressure Washing Crystal Palace reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
12. Acceptance of Terms
By booking and utilizing our pressure washing services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
13. Contact Information
For any questions or concerns regarding these terms, please feel free to reach out to our support team.